Since the fire had broken out between the 12th to 16th floors of the building, the evacuation process was extremely challenging. The lifts could not be used, and with smoke rapidly-filling up the floors, the lives of several people were in danger.
A resident of Virar, Prakash Balu Patil had started the school drop and pickup facility only recently. He bought a van and would ferry children from home to school and back every single day.
Over the past few years, several filmmakers decided to use their lens to not only make these stories known to the world but also to get these heroes the recognition and help they need to continue their work.