crowd control

When Messi’s brief Kolkata appearance disappointed thousands, excitement shifted into frustration almost instantly. This explainer breaks down the human psychology behind such emotional swings in large gatherings — why confusion spreads, why structure matters, and how individuals can stay grounded when a crowd’s mood begins to change.

Discover how IAS officer Sandip Jacques expertly managed the St Francis Xavier Exposition by implementing AI technology for crowd control and strategic delegation across multiple departments. His innovative approach ensured the success of the event without any mishaps.