Consumer Rights

A term coined by the aviation industry, the instances of bumped off passengers are sadly high across the world.

Did you know there are no direct standards governing the service industry in India? If you've ever suffered from sub-standard service, here's your chance to share it with #BIS. #ConsumerRights

Paid for service that the electricity department is supposed to provide and still not got a refund? Here's how you can escalate the issue to the right courts, without all the haggling!

Have you been fleeced? Has a product affected your health? Here is how you can keep manufacturers or service providers accountable.

A total of 6,000 brands will be affected by the ban, which has been imposed with immediate effect, including popular brands like Saridon.

The Ministry of Health and Family Welfare (MoHFW) has recently released a ‘Charter of Patients Rights’ that compiles the lawful rights as stated in the Constitution of India.

Find out how consumer complaints played a huge role in claiming the most basic right!

The woman had just given birth and had sent her husband to withdraw money. Do you think the court was right in backing SBI, thus condemning the consumer to lose Rs 25000 of her own money?

"Counterfeiting has grown considerably to a point where it has become a widespread phenomenon with a global impact."

Anyone can get suspicious food products tested at FSSAI laboratories, and they will even be reimbursed for the cost of the testing if any adulteration is detected.