Although the incident occurred on September 29, news about the lifesaving episode come to the fore only after the footage from the CCTV camera at the station began circulating.
Ramila’s husband immediately pulled the emergency chain, which brought the train to a stop. He then informed the Train Ticket Examiner (TTE) of the theft and asked him about the procedure to be followed.
Renewal of tracks on a large scale, regular safety reviews, improved safety training for staff as well as a close inspection of safety performance done between September 2016 and August 2017 are crucial factors that led to this favourable safety record.