When Rohit Patel from Ahmedabad was charged Rs 164 for a bottle of water, which is usually worth Rs 20, he refused to turn a blind eye. He undertook a five-year-long battle with the hotel at the Ahmedabad (Rural) Consumer Disputes Redressal under the Consumer Protection Act, 2019.
Sujata says that unless and until any of their guests explicitly mentioned needing a plastic mineral water bottle, they stuck to the glass bottles for serving water.
Water is an important need, yet we often overlook it while engaging in daily work. In a bid to ensure that people stay hydrated, Briefcase has come up with a solution!