TRAI

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Trai says to check the costs applicable for contacting the customer care portals of online conferencing platforms i.e., for voice call tariffs and other charges.

Do note that the first step is to lodge a complaint with your respective service provider. If, for some reason, your complaint is not resolved, then you can approach the telecom CCMS.

In the new interoperable set-top boxes, if any television viewer wants to change their cable operator or DTH operator, they can just change the SIM card of their set top box just like mobile phones.

The new order also aims to provide all the subscribed channels to the customers at a much lower cost.

TRAI stated that these latest amendments are a part of its ‘continuous endeavour’ to make the process more ‘subscriber-friendly’. Get details here! #TRAI

At a fixed broadband speed of 20.72 megabits per second (Mbps), India stands at 67th in rankings, which is below the average download speed of 42.71 Mbps worldwide.

Tariff and plans are under forbearance, and we don’t generally intervene. But if there is sufficient money in the account and despite that, people are being told that the services will be disconnected, it is not correct.”

There has been an ongoing tiff between broadcasters and the DTH and cable operators, and this order will finally put that to rest.

“The TRAI, in a set of recommendations to DoT, said that companies should not use meta-data to identify users and should disclose any data breaches."