rickshaw driver

Chennai-based Annudurai aka Auto Anna has several lessons to impart in customer service and loyalty. He talks about his humble beginnings, how his life plan changed, and how he chose to carry on and put all his passion into ensuring the best experience for his passengers.

"My conscience did not allow me to leave,” says Bengaluru's 29-year-old Babu Mudrappa, who found the heavily-pregnant lady crying for help on a road. What this hero did next will restore your faith in humanity.