Railways twitter help

Those who frequently travel by trains in India would be aware that the cost of mineral water bottles sold on moving trains is often higher than the MRP. Swati Kumari, a passenger in the first class AC coach of Azimabad Express, made it a point to inform the Ministry of Railways about this frustrating reality.

After many successful cases of Indian Railways assisting people with the help of Twitter, passengers are now aware of the place where their problems will be addressed instantly. The same happened this Thursday, when an 18-month-old child needed milk on a train that was delayed due to fog.