railways on twitter

Seeking help from the Indian Railways via Twitter is not just limited to problems regarding food, medical assistance and safety – it now extends to cleanliness in the trains as well.

There is a new way of reaching out to Indian Railways in case of any emergency – with just a simple tweet to the Ministry of Railways. All that a passenger has to do is tweet with his/her contact details along with the problem, and the ministry ensures that help reaches as soon as possible. Here are two such cases.