When Rohit Patel from Ahmedabad was charged Rs 164 for a bottle of water, which is usually worth Rs 20, he refused to turn a blind eye. He undertook a five-year-long battle with the hotel at the Ahmedabad (Rural) Consumer Disputes Redressal under the Consumer Protection Act, 2019.
Bhaskar Jadhav from the Mumbai police was charged Rs 10 more than the MRP of an ice cream pack under ‘cooling charges’. He fought a case for five years to ensure such ‘charges’ went away.