ministry of railways

There is a new way of reaching out to Indian Railways in case of any emergency – with just a simple tweet to the Ministry of Railways. All that a passenger has to do is tweet with his/her contact details along with the problem, and the ministry ensures that help reaches as soon as possible. Here are two such cases.

Once again, the Ministry of Railways instantly came forward for the assistance of passengers who asked for help via Twitter. This time, it was for school students who needed food.

When Pankaj Jain tweeted to the Ministry of Railways asking for assistance to help his paralysed father, he got a response within minutes!

A woman passenger who felt harassed on a train in Maharashtra, sought help by tweeting to the Ministry of Railways' handle. Her tweet was immediately noted and help reached as soon as the train stopped at the next station. This is how.