Government Circular

This circular was issued by DK Gayen, head of the Human Resources department for the Indian Railways. It mandated that random surprise checks be conducted by inspectors of Personnel department and the sub-departments to review and list the names of unauthorised absentees.

The government has issued a clarification, stating that paying ‘service charge’ levied by hotels/restaurants is purely voluntary, and that consumers dissatisfied with services can have it waived off. But its implementation on the ground may not be easy. Rakesh Dubbudu from Factly digs deeper for answers.