I have a well-meaning aunt who by virtue of having raised three children doles out medical advice and medicines for toddlers as any qualified doctor would.
A recipient of the Bharat Ratna Award in 1961, the Government of India declared July 1 as Doctor's Day as a mark of respect to Dr Roy and his contribution to the field.
The PhD student has also made cumulated observations from physiotherapists at the Royal Children’s Hospital to see how video consultations can help treat rural and remote patients.
While Akshay wants to bring in an academic approach to public health care, Anusha wants her patients to be treated with professionalism and empathy at the same time.
Dr Sema Sgaier and Amod Kumar explain why, by collecting and acting upon customer feedback, government hospitals can slowly change widely-held perceptions about the quality of their services.