consumer cases

While Swaminathan was able to get relief from the consumer forum, many other complainants do not meet with the same success. Section 6 of the Indian Post Office Act of 1898 shields Indian postal authorities against legal cases.

In case your flight is delayed for less than twenty hours, you are entitled to be provided with meals and refreshments.

In what could be possibly construed as a warning to such institutes, a medical coaching centre was sued by a former student who claimed that it did not prep him well enough to crack the entrance test for AIIMS.

One of the most daunting things about litigation is hiring a lawyer and going through the process of filing the case. As consumers, we often push back on filing a consumer complaint only to save ourselves the hassle of long-drawn litigation.

While the laws and rules regarding consumer protection and standards of service are robust, it is another matter that the systems administering the remedies are slow and inefficient, and in fact, intimidating for the common man.