Consumer Rights

If you are paying for paper bags, perhaps a change is coming. The consumer forum has just asked Bata to provide them for free to all customers, given that a carry bag is essential to the purchase of the product #ConsumerRights

A term coined by the aviation industry, the instances of bumped off passengers are sadly high across the world.

Frequently book movie tickets online through a mobile app or a website? Find out why RBI has just labelled that extra ‘internet handling fee’ as illegal! #ConsumerRights

Did you know there are no direct standards governing the service industry in India? If you've ever suffered from sub-standard service, here's your chance to share it with #BIS. #ConsumerRights

Designed by NID, the new coin for Rs 20 will be shaped like a 27 mm "dodecagon" and have several features to make it easily identifiable for visually-impaired individuals!

On Feb 28, the government had passed an ordinance to allow voluntary use of Aadhaar for KYC, providing a breather for the banking and telecom sector. This move is a follow-up to the announcement.

Packaging symbols help brands educate customers and enable them to verify important product claims and make informed buying decisions, whilst also communicating core brand values.

As informed and conscientious citizens, we should report content that is malicious, false or even derogatory rather than being a part of the problem.

Paid for service that the electricity department is supposed to provide and still not got a refund? Here's how you can escalate the issue to the right courts, without all the haggling!

“It is often believed that because generic medicines are cheaper, they are of poor quality. But that is not true.”